Human Resources

Contact:	Diana Letourneau, PHR, HR Director Joy Whitbeck, HR Generalist Shannon Frentzos, HR Assistant
Address:	City Hall, Room 206, 14 Court Square, Greenfield, MA 01301
Email:	h.r@greenfield-ma.gov
Phone:	413-772-1577
Fax:	See note below
Hours:	Monday - Friday, 8:30 a.m. - 5:00 p.m. City Hall hours: Mon-Fri, 9:00 am - 4:00 pm

Note: Effective April 1, 2019 the City of Greenfield's Human Resource Department will no longer be accepting faxes. Scanned documents will continue to be accepted at our general email address:

h.r@greenfield-ma.gov

Mission Statement

The mission of the Human Resources Department is to contribute to the achievement of City objectives by establishing and maintaining an equitable personnel system that promotes efficiency and economy of government and provides ethical, efficient, consistent and professional customer-responsive service to applicants, employees and town departments.

The main function of the Human Resources Department is to ensure that the City has a competent and diverse workforce that can work well to meet the City's business goals. Personnel staff serve the public and City employees by providing information about city employment opportunities, implementing policies and procedures, ensuring that labor practices are followed, and fostering positive relations to create an environment where employees can work productively and develop their skills.

Posted: Tue, Sep 29, 2015 05:02 PM
Updated Fri, Jan 13, 2023 12:00 AM

Important Messages from HR

Human Resources Collective Bargaining Agreements

Human Resources General Policies

Name	Uploaded Date
HR - Campaign Finance Law Public Employees and Campaigns.pdf	2016-02-29 13:57:53
HR - Computer Usage Policy.pdf	2015-12-08 12:38:09
HR - Conflict of Interest - Receipt Only.pdf	2016-02-29 14:11:09
HR - Conflict of Interest Notice to Employees 2021.pdf	2021-09-03 15:45:07
HR - Conflict of interest w-Receipt page.pdf	2020-07-23 11:33:44
HR - Contributing Sick Leave Policy 9-02.pdf	2015-12-08 12:38:10
HR - CORI Policy 1010.pdf	2015-12-08 12:38:10
HR - Covid-19 Staff Memo.pdf	2020-03-12 09:50:15
HR - Domestic Violence Leave Policy w receipt and request form.pdf	2018-04-02 14:17:03
HR - EEO Policy 1-27-2014.pdf	2016-02-29 13:54:25
HR - FMLA Policy 3-21.pdf	2021-07-20 14:17:15
HR - Open Meeting Law 3-2015.pdf	2021-09-03 16:13:51
HR - Parental Leave Policy 3-24-21.pdf	2021-08-17 11:29:26
HR - Pregnant Workers Fairness Act 4118.pdf	2018-04-02 14:30:02
HR - Sexual Harrassment Policy 1-28-14.pdf	2021-01-28 09:19:35
HR - Smoking Policy 2020.pdf	2021-09-03 16:29:30
HR - Transitional Work Policy v12-22-08.pdf	2015-12-08 12:38:11
HR - Weather and Emergency Events Policy 11-15-22.pdf	2022-11-16 08:34:15

Human Resources Job Descriptions

Name	Uploaded Date
HR - Accountant 11-19.pdf	2019-11-20 14:53:30
HR - Accounting Administrative Clerk I 11-19.pdf	2019-11-22 16:27:42
HR - Accounting Clerk I 10-20.pdf	2021-02-04 10:19:25
HR - Assistant Assessor 9-19.pdf	2021-10-05 15:13:55
HR - Assistant City Clerk 8-22.pdf	2022-08-29 16:44:44
HR - Assistant Engineer 2-2020.pdf	2020-02-06 11:56:05
HR - Assistant Field Superintendent 12-19.pdf	2019-12-20 16:21:29
HR - Assistant Head of Borrower Services 8-19.pdf	2019-09-05 15:59:44
HR - Assistant Mechanic 11-19.pdf	2019-12-27 11:53:02
HR - Assistant Town Accountant.pdf	2018-09-20 11:12:38
HR - Building Custodian 11-19.pdf	2019-12-24 11:42:11
HR - Chief Assessor 11-21.pdf	2021-11-29 11:36:08
HR - Chief of Staff 1-2020.pdf	2020-02-28 15:45:17
HR - City Hall Greeter 9-2020.pdf	2020-09-24 13:30:46
HR - COA Volunteer Coordinator 6-17.pdf	2020-03-02 14:24:35
HR - Communications and Constituent Services Coordinator 11-19.pdf	2019-12-19 15:31:50
HR - Communications Director 6-2020.pdf	2021-02-04 10:15:09
HR - Community Development Administrator.pdf	2018-09-13 16:58:05
HR - Conservation Agent.pdf	2018-01-11 12:56:10
HR - Construction Inspector.pdf	2017-03-27 11:44:22
HR - Council on Aging Director 11-19.pdf	2020-01-02 16:33:18
HR - Court Administrator 2-22.pdf	2022-02-16 11:59:42
HR - Deputy Director of Public Works 11-19.pdf	2019-12-26 14:27:31
HR - Director of General Administration 11-19.pdf	2020-01-02 16:44:16
HR - Director of Municipal Finance 12-21.pdf	2021-12-29 10:23:30
HR - Director of Planning Development 11-19.pdf	2020-01-02 16:47:57
HR - Director of Public Health.pdf	2017-06-23 11:28:31
HR - Director of Public Works 11-19.pdf	2019-12-26 14:35:19
HR - DPW Office Manager 8-19.pdf	2019-09-17 15:50:35
HR - DPW Office Manager Assistant 2-2020.pdf	2020-02-14 14:37:26
HR - Emergency Communications Dispatcher.pdf	2016-07-15 10:53:04
HR - Emergency Communications Operator.pdf	2017-07-25 07:17:19
HR - Employment Application.pdf	2022-03-22 09:27:50
HR - Energy Sustainability Director 11-19.pdf	2020-01-02 16:36:29
HR - Engineering Superintendent 12-19.pdf	2019-12-20 16:25:57
HR - Engineering Technician 12-19.pdf	2019-12-20 16:30:08
HR - Engineering Technician 12-19.pdf	2022-10-18 11:26:37
HR - Epidemiologist 1-22.pdf	2022-01-10 16:31:29
HR - Equipment Operator Laborer.pdf	2016-06-15 10:03:25
HR - Facilities Manager 11-19.pdf	2019-12-24 11:38:02
HR - Field Superintendent 2-2020.pdf	2020-02-14 14:32:26
HR - Fire Dept Office Manager 12-18.pdf	2020-08-28 15:53:48
HR - Floater Administrative Clerk.pdf	2019-01-04 10:27:35
HR - Food Service Coordinator COA.pdf	2019-02-15 13:20:16
HR - Forestry Craftsman 11-19.pdf	2019-12-26 14:40:28
HR - Forestry Crew Chief 11-19.pdf	2019-12-26 14:44:32
HR - Forestry Operator 11-19.pdf	2019-12-26 14:48:32
HR - GCET - Fiber Optic Field Tech.pdf	2018-04-26 11:55:08
HR - GCET - Network Technician.pdf	2020-01-23 10:16:19
HR - GCET Customer Service Representative.pdf	2020-02-19 10:57:21
HR - GCET Internet Phone Installation Tech.pdf	2017-10-02 17:09:55
HR - Grant Program Assistant.pdf	2018-08-23 13:07:14
HR - Grant Writer-Manager 7-21.pdf	2021-07-07 14:15:28
HR - Grants Specialist.pdf	2018-08-22 17:00:38
HR - Head of Borrower Services 8-19.pdf	2019-09-05 16:01:30
HR - Head of Youth revised to Head of Children Services.pdf	2021-02-18 15:17:24
HR - Head of Youth Services 8-19.pdf	2019-09-05 16:04:57
HR - Health Admin Clerk 11-19.pdf	2019-12-19 15:38:50
HR - Health Director 2-21.pdf	2021-02-04 09:50:59
HR - Health Inspector 12-2020.pdf	2020-12-11 11:22:41
HR - Highway Traffic Craftsman 11-19.pdf	2019-12-26 14:56:33
HR - Highway Traffic Crew Chief 11-19.pdf	2019-12-26 15:01:41
HR - Highway Traffic Laborer 11-19.pdf	2019-12-26 15:05:18
HR - Highway Traffic Operator 11-19.pdf	2019-12-26 15:08:49
HR - HR Assistant.pdf	2017-07-06 12:50:37
HR - Human Resources Assistant I and II.pdf	2018-09-07 10:45:51
HR - Human Resources Benefits Coordinator 6-21.pdf	2021-06-30 16:50:42
HR - Human Resources Generalist 6-21.pdf	2021-06-25 11:48:53
HR - HVAC-R Technician.pdf	2018-08-21 16:55:09
HR - Information Services Assistant 8-19.pdf	2019-09-05 16:05:45
HR - Information Technology Support Specialist 11-22.pdf	2022-12-22 10:51:05
HR - Journeyman Electrician 11-19.pdf	2019-12-24 11:53:18
HR - Lead Mechanic 11-19.pdf	2019-12-27 11:57:38
HR - Library Administrative Assistant 8-19.pdf	2019-09-05 15:57:35
HR - Library Assistant 8-19.pdf	2019-09-05 16:06:37
HR - Library Director 8-19.pdf	2019-09-05 16:08:15
HR - Local Building Inspector 12-2020.pdf	2021-05-28 11:39:34
HR - Master Electrician 11-19.pdf	2019-12-24 11:51:02
HR - Master Mechanic 11-19.pdf	2019-12-27 13:31:01
HR - Master Plumber 11-19.pdf	2019-12-24 11:47:04
HR - Mayor Executive Assistant.pdf	2017-01-13 16:21:37
HR - Mayoral Admin Assistant.pdf	2019-06-06 14:52:06
HR - Mechanic 11-19.pdf	2019-12-27 13:34:15
HR - Network Administrator.pdf	2018-01-18 09:26:20
HR - Parking Enforcement Officer 11-19.pdf	2019-11-22 16:19:43
HR - Parks Craftsman 11-19.pdf	2019-12-26 15:21:29
HR - Parks Crew Chief 11-19.pdf	2019-12-26 15:23:49
HR - Parks Laborer 11-19.pdf	2019-12-26 15:18:22
HR - Payroll Personnel Clerk 11-19.pdf	2019-11-22 16:27:08
HR - Planning Director 12-20.pdf	2021-02-04 09:59:33
HR - Police Administrative Clerk 11-19.pdf	2019-11-22 16:20:47
HR - Police Senior Account Clerk 11-19.pdf	2019-11-22 16:22:20
HR - Procurement Project Coordinator 11-19.pdf	2019-11-19 15:01:34
HR - Public Health Nurse 11-20.pdf	2020-11-16 15:09:35
HR - Rec Program Supervisor 1-2021.pdf	2021-01-19 14:13:35
HR - Recreation Assistant Director 3-2020.pdf	2020-03-12 15:34:32
HR - Recreation Director 3-2020.pdf	2020-03-12 15:35:10
HR - Rehabilitation Specialist.pdf	2018-10-23 14:31:33
HR - Senior Operator Solid Waste.pdf	2016-09-01 10:59:32
HR - Server Desktop Support Specialist.pdf	2018-01-18 09:31:43
HR - Sewer Drain Craftsman 11-19.pdf	2019-12-27 09:38:34
HR - Sewer Drain Crew Chief 11-19.pdf	2019-12-27 09:42:31
HR - Sewer Drain Laborer 11-19.pdf	2019-12-27 09:46:30
HR - Sewer Drain Operator 11-19.pdf	2019-12-27 09:51:02
HR - Sewer Drain Senior Operator 11-19.pdf	2019-12-27 10:01:40
HR - Solid Waste Crew Chief 11-19.pdf	2019-12-27 10:33:06
HR - Solid Waste Laborer 11-19.pdf	2019-12-27 10:43:25
HR - Solid Waste Operator 11-19.pdf	2019-12-27 10:37:00
HR - Solid Waste Senior Operator II 11-19.pdf	2019-12-27 10:40:32
HR - Technical Services Coordinator 9-22.pdf	2022-09-29 14:50:34
HR - Technical Services Coordinator 9-22.pdf	2022-10-14 15:54:33
HR - Teen Center Coordinator 10-22.pdf	2022-11-03 09:43:12
HR - Teen Librarian 12-20.pdf	2021-02-04 09:54:31
HR - Town Clerk.pdf	2019-08-13 09:30:26
HR - Town Clerk Admin Assistant 6-18.pdf	2020-12-14 11:18:36
HR - Town Council Administrative Assistant 6-18.pdf	2018-06-28 16:01:41
HR - Town Engineer.pdf	2017-01-04 16:43:18
HR - Treasurer Collector Administrative Assistant I 11-19.pdf	2019-11-22 16:09:31
HR - Treasurer Collector Administrative Assistant II 11-19.pdf	2019-11-22 16:10:22
HR - Veterans Services Assistant 11-19.pdf	2019-11-25 15:14:55
HR - Veterans Services District Deputy Director 7-22.pdf	2022-11-03 09:42:43
HR - Veterans Services District Director 7-22.pdf	2022-11-03 09:42:06
HR - Veterans Services Officer 11-19.pdf	2019-11-25 15:15:17
HR - Water Distribution Craftsman 11-19.pdf	2019-12-27 13:46:47
HR - Water Distribution Crew Chief 11-19.pdf	2019-12-27 13:50:16
HR - Water Distribution Laborer 11-19.pdf	2019-12-27 13:53:20
HR - Water Distribution Operator 11-19.pdf	2019-12-27 14:06:16
HR - Water Facilities Apprentice 2-2020.pdf	2020-02-06 11:55:34
HR - Water Facilities Lab Manager 12-19.pdf	2019-12-19 15:51:38
HR - Water Facilities Operations Supervisor 12-19.pdf	2019-12-20 16:04:51
HR - Water Facilities Operations Tech Level I 11-19.pdf	2019-12-27 14:53:14
HR - Water Facilities Operations Tech Level II - Potable Water 11-19.pdf	2019-12-27 14:38:09
HR - Water Facilities Operations Tech Level II - Wastewater 11-19.pdf	2019-12-27 14:33:16
HR - Water Facilities Operator - Potable Water Specialist 2-2020.pdf	2020-02-14 14:43:51
HR - Water Facilities Operator - Wastewater Specialist 11-19.pdf	2019-12-27 14:13:45
HR - Water Facilities Superintendent 12-19.pdf	2019-12-19 15:56:22
HR - Water Ops Tech Level 1.pdf	2017-08-22 13:03:02

Human Resources FAQs

Do you notify me when you have received my application?
Yes, all applicants will receive an email confirming receipt of their application. You may contact the Human Resources Department if you have applied for a job and have not received confirmation of re... (Read More)
How do I apply for a job?
You must apply for a specific job that is advertised. Jobs are listed on this web site under the Human Resources Department then "Job Opportunities" and advertised in local papers. When you ... (Read More)
How do I know how much the job pays if I decide I want to apply?
You may request that information when you apply for the job.
How do I know when there is a job opening?
Jobs are advertised in local papers and are listed on this web site.
How long do you keep my application?
We don't accept or retain unsolicited applications when there are no vacancies. We only accept applications for specific job openings.
What employee benefits does the City provide?
Employment Benefits for eligible employees include Health Insurance, Life Insurance, Dental Insurance, Deferred Compensation, Flexible Spending Accounts, Pension, Holidays, Vacation, Sick Leave, Perso... (Read More)
What is your selection process?
The selection process for hiring is done by first carefully comparing each applicant's education, skills and experience to the minimum qualifications in the job description, as well as looking clo... (Read More)
Where can I pick up an application?
You may download it from here Employee Application or pick up an Employee Application at the Human Resources Department.
Where is the Human Resources Department located, and what are the hours?
The Human Resources Department is located at 14 Court Square, Greenfield, MA (2nd Floor of Town Hall). The hours are Monday through Friday 8:30AM - 5:00PM; the building is open from 9 a.m. - 4 p.m.